Mail is currently delayed - SOLVED

Dear customers,

Due to a sudden and continuous influx of spam mails, our relays have been overloaded. Mail delivery is currently delayed. We are working on resolving the issue. More information later.

UPDATE 12:05 - Mail traffic seems to be normalizing. Relays are clearing out their backlogs. We expect normal traffic flow to be resumed soon.
UPDATE 13:10 - Mail traffic flow has been fully restored.  All mails towards Yahoo domains and many more verified spam mails have been manually removed from our queue.

Description: 
Start: 2015-05-20 09:00 AM
End: 2015-05-20 12:00 AM
Duration: 3 hours
Impacted services: All mail services.

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}

AMS-IX - Internet Exchange issue

Dear customers,

There is currently a connectivity issue towards AMS-IX. One of our internet exchange partners. This results in very slow traffic as it is being rerouted through our other partners.

This will affect all internet providers using AMS-IX.

Description: 
Start: 2015-05-13 12:40 PM^*
End: 2015-05-13 13:10 PM^*
Duration: Unknown
Impacted services: All internet services.

RFO:
A loop was created in the AMS-IX netwerk during a planned maintenance. This caused BGP sessions on all peering customers to drop. The loop was resolved and BGP sessions were restored.

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}

Planned Maintenance - Edpnet

Dear customers,

Edpnet has planned a maintenance on our optical link between Sint-Niklaas and Brussels.
Higher latency is expected whilst traffic is rerouted via longer paths.

Description: 
Start: 2015-05-13 06:00 AM^*
End: 2015-05-13 06:30 AM^*
Duration: 30 minutes
Impacted services: edpnet internet

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}

Explore lines outage

Dear customers,

We are currently experiencing issues with Explore lines. The issue is currently under investigation by our NOC team. Further updates will be released as soon as possible.

Description: 
Start: 11:15 AM 28/04/2015
End:
Duration:
Impacted services: All fiber lines.

Updates
14:21 - Proximus has sent an Engineer to replace a card, no further updates yet.
15:45 - A problem on one end of the fiber has been fixed, an secondary issue on the other end of the fiber has also been detected, a Proximus tech has been dispatched to locate and fix this problem. An ETR of 4 hours has been given.
16:59 - All lines have been brought back online, Proximus does not expect anymore downtime during the remainder of the repairs.

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}

Proximus Telephony Issues

Dear customers,

Proximus has a major issue with processing calls. Customers may have problems with outgoing calls.
We have a backup route for most destinations but some may still fail.

Proximus is working on a solution at this moment, this should be fixed soon.

Description: Intermittent issues with outgoing calls
Start: 2015-04-27 10:10 AM^*
End: 2015-04-27 22:00 PM*

Impacted services: edpnet telephony (outgoing)

Update: Proximus has resolved the degradation and is monitoring the stability.

We apologize for the inconvenience

The edpnet team

^{*All times are listed in CET, Central European Time}